Experience And Credentials

Where I've worked, what I've studied, and how I keep learning.

Download my résumé (PDF)

Experience

1:1 Employment Counsellor

2nd Chance Employment Counselling · Guelph, ON

Individualized employment services under Ontario's IES program, including Ways2Work and Women2Work, for a caseload of 250+ clients.

Nov 2025 to Present

Resource and Information Employment Counsellor

2nd Chance Employment Counselling · Guelph, ON

Ran the employment resource centre serving 5,000+ people a year and introduced a tracking system used across three offices.

Nov 2023 to Nov 2025

Earlier Experience

Operations Worker

Primaris Management · Stone Road Mall, Guelph · 2020 to 2023

Managed large-scale property projects and improved internal processes and branding.

Guest Services Representative

Primaris Management · Stone Road Mall, Guelph · 2018 to 2020

Client-centred service for mall visitors, plus transactions and front-desk administration.

Deputy Returning Officer

Elections Canada · Guelph · 2019, 2021, 2025

Issued, tracked and counted ballots and answered voters' questions.

Education

Bachelor of Arts, Social and Applied Human ScienceUniversity of Guelph
Public Policy and Administration CertificateUniversity of Guelph
Graduate Certificate, Community and Social Services ManagementMohawk College
Career Development Professional courseworkConestoga College

Professional Development

  • Client Intake, Assessments, Skills Analysis and PlanningCoursera · 2025
  • Foundations of Career Navigating and CoachingCoursera · 2025
  • Optimize Your Résumé for Applicant Tracking SystemsLinkedIn Learning · 2025
  • Writing a RésuméLinkedIn Learning · 2025
  • Delivering an Authentic Elevator PitchLinkedIn Learning · 2025
  • Cybersecurity at WorkLinkedIn Learning · 2025

The two Coursera courses are part of the Goodwill Career Coach and Navigator Professional Certificate.

Community Involvement

Community 1:1 Volunteer

Big Brothers Big Sisters Guelph-Wellington · Oct 2023 to Jan 2025

Weekly 1:1 mentorship, with activities that built confidence and life skills like budgeting and résumé writing.

Tools

  • Microsoft Office
  • Teams and Outlook
  • EOIS-CaMS
  • ESCases
  • Canva

Let's build something that helps people.

Whether it's a role, a partnership or a project, I'd love to hear about it.

Get in touch