| 1:1 EMPLOYMENT COUNSELLOR | RÉSUMÉ WRITER | EMPATH | ASPIRING CCDP | LIFELONG LEARNER |
| 1:1 EMPLOYMENT COUNSELLOR | RÉSUMÉ WRITER | EMPATH | ASPIRING CCDP | LIFELONG LEARNER |
I am a dedicated, empathetic, and client-centred Career Development Professional with a strong foundation in community-based employment services, workforce development, and resource coordination.
With an academic background in Social & Applied Human Science and advanced training in Career Development, I am passionate about empowering individuals to pursue meaningful, sustainable careers through informed decision-making and practical employment strategies.
I currently work as a 1:1 Employment Counsellor with 2nd Chance Employment Counselling Guelph-Wellington, where I provide individualized career coaching and employment support to clients navigating diverse personal, social, and systemic barriers to employment. In this role, I conduct comprehensive needs assessments, support clients in identifying transferable skills, develop targeted job search strategies, and assist with résumé and cover letter development tailored to local labour market demands.
Previously, I worked as a Resource & Information Employment Counsellor within 2nd Chance’s Downtown Guelph office, where I supported a high volume of client visits annually, designed practical employment resources grounded in labour market research, and connected individuals with wraparound supports throughout the community to address employment-related challenges.
My practice is rooted in a strengths-based approach, supporting individuals in identifying their capabilities, strengthening their personal brand, navigating employment barriers, and building pathways toward sustainable work. I integrate career development theory with real-world application to ensure that each client leaves with clarity, confidence, and a practical action plan.
I specialize in:
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Employment counselling and career coaching
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Program development and workforce readiness initiatives
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Community resource coordination and resource development
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Client-centred case management
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Labour market research and strategic job search support
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Professional résumé development and personal branding
As an aspiring Certified Career Development Practitioner (CCDP), I am deeply committed to continuous learning and reflective practice. My approach combines empathy, structure, and strategic thinking to support individuals in moving forward with intention in their career journeys.
About ME
CREATED 12+ NEW EMPLOYMENT RESOURCE GUIDES
Designed and implemented 12+ client-centered employment resource guides to improve engagement with services and strengthen clients’ capacity to navigate the job search process independently, topics include:
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Résumé Writing, including A Youth Guide on Writng Your First Résumé
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Cover Letter Writing
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Career Decision-Making
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Online Job Search
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Apprenticeships
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Networking
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How to Manage Stress at Work
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LinkedIn and Indeed
2nd Chance Employment Counselling | 2024 - 2025
Managed a case load of 250+ clients
2nd Chance Employment Counselling | 2025 - Present
Managed a high-volume caseload of 250+ clients while delivering client-centered employment counselling services, including needs assessments, service planning, and ongoing follow-up to support successful employment outcomes.
500+ Professional resumes created for clients
2nd Chance Employment Counselling | 2023 - Present
Created 500+ customized, professional résumés for clients with varying levels of work experience and employment barriers, ensuring each document effectively highlighted transferable skills, aligned with industry best practices, and supported clients in presenting their qualifications with confidence to prospective employers.
Achievements
Results that matter
Currently studying in preparation for becoming a Certified Career Development Practitioner (CCDP®). Topics include career development, client-centered counselling skills, professional ethics, technology in career development, employment counselling, career counselling and group facilitation.
career development professional (CDP) graduate certificate
Currently studying in preparation for becoming a Certified Career Development Practitioner (CCDP). Topics include career development, counselling skills, professional ethics, technology in career development, employment counselling, career counselling and group facilitation.
Studied management principles, effective leadership, marketing, human resources, budgeting, public policy, social entrepreneurship, effective communication, corporate social responsibility, community resource development and mobilization and program planning, development, and evaluation in the nonprofit and social service sector..
community & social services management graduate certificate
Studied general management principles, leadership, marketing, human resources, budgeting, public policy, social entrepreneurship, effective communication and program development in the nonprofit and social service sector..
Earned a Certificate in Public Policy and Administration from the University of Guelph, with focused studies in political science, social policy, and environmental policy, strengthening knowledge of governance structures, policy development, and the societal impacts of public-sector decision-making.
Acquired a certificate in public policy and administration for my extensive studies in political science, and social and environmental policy.
CERTIFICATE IN PUBLIC POLICY & ADMINISTRATION
Earned my Bachelor of Arts in Social & Applied Human Science in 2022. Studied a variety of topics including sociology, psychology, human development, social deviance, family relationships, political science, criminology and women's studies.
Studied a variety of topics including sociology, psychology, human development, family relationships, political science, criminology and gender studies.
Bachelor of arts (BA) - social & applied human science
education
CAREER DEVELOPMENT EXPERIENCE
1:1 Employment Counsellor
2nd Chance Employment Counselling | Guelph, ON
Nov 2025 - Present
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Manages a caseload of 250+ clients, providing individualized employment counselling services to individuals facing complex barriers to employment including financial hardship, disability, and limited work experience
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Conducts comprehensive needs and employability assessments to support clients in identifying employment goals
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Delivers one-on-one support with career exploration, résumé and cover letter development, interview preparation, and job-search strategies aligned with local labour market trends
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Supports clients in accessing short-term training and certification opportunities (e.g., Smart Serve, First Aid, Safe Food Handling) to improve employability and workforce readiness
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Liaises with community partners, training providers, and employers to facilitate referrals, job development opportunities, and wraparound supports
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Develops and maintains individualized service plans and detailed case notes in accordance with Ministry of Labour, Immigration, Training and Skills Development (MLITSD) guidelines
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Provides ongoing follow-up support to monitor client progress and support job retention and long-term employment outcomes
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Creates accessible employment resources and tools to enhance client engagement and improve service delivery processes within the agency
Resource & Information Counsellor
Nov 2023 - Nov 2025
2nd Chance Employment Counselling | Guelph, ON
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Supported 5,000+ clients annually and achieved a 100% client satisfaction rate in one year through a recognized commitment to "friendly and client-centered service," as reflected in client satisfaction surveys.
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Designed and developed 12 informative employment resource guides (250+ pages) on employment skills which were accessed by 750+ clients in the first year; updated outdated content and modified designs to aid readability and client comprehension.
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Fulfilled 300+ résumé service requests in one year, to enhance clients’ job search success through effective personal branding, tailored content and professional presentation.
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Developed and maintained creative, educational bulletin boards to enhance the resource center’s educational value.
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Supported team members with various administrative tasks to ensure smooth office operations.
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Processed client intake forms and scheduled employment counseling appointments using Microsoft Outlook’s calendar system.
1:1 community based volunteer (BIG SISTER)
Sept 2021 – Apr 2022
BIG BROTHER'S BIG SISTER'S (bbbs) GUELPH-WELLINGTON | Guelph, ON
- Supported youth in building self-confidence, goal-setting skills, and positive decision-making habits related to education and future career pathways
- Encouraged the development of transferable life skills such as communication, problem-solving, and responsibility to enhance long-term employability
- Fostered a supportive mentoring relationship that promoted personal growth, resilience, and increased awareness of future education and employment opportunities
- Assisted mentee in exploring personal interests, strengths, and aspirations to support early career awareness and self-concept development
- Modelled professionalism, accountability, and positive work habits to reinforce career readiness behaviours and social-emotional skill development
MY ELEVATOR PITCH
Having grown up navigating the impacts of poverty and mental health challenges directly, I understand firsthand how systemic and personal barriers can negatively impact an individual’s confidence, career direction, and sense of possibility. That lived experience has shaped my commitment to supporting others facing similar challenges as they work to identify their strengths, build confidence, and move toward meaningful employment and careers.
In my role as an Employment Counsellor with 2nd Chance Employment Counselling, I’ve supported more than 5,000 clients with career exploration, personal branding, résumé development, and job-search strategies to help them take practical steps toward sustainable employment. I’m particularly passionate about creating accessible, client-centered resources that improve engagement with employment services and empower individuals to confidently present their skills and experiences.
I am currently pursuing The Canadian Certified Career Development Practitioner (CCDP®) designation to continue strengthening my practice and supporting individuals in achieving long-term career success.